PATTSY has the most advanced letter and forms generation capability in the industry.  Internal and client correspondence are created as word processing documents in MS Word.  A single mouse click will initiate the merge of data from a patent or trademark record into the selected document thereby producing a completed letter or form.  In addition to text, images can also be inserted anywhere in the letter.  Any letter can be set to automatically generate based on pre-defined events such as the entry of a file or issue date.  In so doing, the process of client correspondence can be largely automated.  The batch of all triggered letters can be printed, signed and sent to the appropriate recipients at any interval.